CatchAlive System Status

CatchAliveOne V2 network issue in Germany

Some CatchAliveOne V2 devices in Germany have trouble connecting to Vodafone and T-Mobile network.

The issue has been acknowledged by communication provider, and the origin of the problem (Vodafone) is working on the issue.

Unfortunately, we do not have a timeframe on when the issue will be fixed.

If you are not receiving “Trap Signal Lost”/ “Falle Signal Verloren”, everything is working correctly.

We apologize for the inconvenience!

Device needs to be rebooted/updated

If a device is having connection issues please restart the device.
You can restart a device in the following way:

– Remove batteries from the trap alarm for 2 minutes
OR
– 2 times double-knock on the top of the trap alarm
OR
– Wait 2½ days (The trap alarm will automatically reboot after 2½ days without connection to CatchAlive System)

We apologize for the inconvenience!